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Posts Tagged ‘Customer Service’

Libby asked:


I loathe the customer service of Time Warner and they’ve charged me different amounts on almost every bill I’ve gotten for the past 5 months I’ve had service. AT&T costs a bit more per month but seems to be a better option seeing as it offers DVR and HD channels. However, I’ve never had many problems in the way of service or connectivity with Time Warner aside from a 3 day period when my TV had sound but no picture. Mostly I’d like to switch just to know that I’m not sending Time Warner my hard earned dollars. Has anyone else made the switch from Time Warner to AT&T? And if so, was it worth it?

amanda_soccer asked:


I’ve been in Madison, Wisconsin for three years with Charter cable/internet service. I’ve had so many problems with both over the last few years and customer service and billing is horrible with them. I know Charter has monopolized in that area, and I want to shop somewhere else … but can’t seem to find anything better. Am I stuck with Charter, or is there an alternative that is just as good?

Princess asked:


I had service for a year ago in good standing. I discontinued my service and moved in with a friend. Now I am moving back out and need to know whether I qualify for new customer or not.

ReneeD asked:


I have had major issues with their customer service or lack of it in our area.

Dillon C asked:


I want to know because Time Warner is starting to get expensive and I have heard some people don’t like AT&T’s customer service and prices with internet, phone and tv, is all of what I just said true?

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